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Claim Manager

Location : Douala, Cameroon


Experience : 4 Years

About the role & Responsibilities

Complete the claim form indicating all the required information.
Enter the information contained in the declaration into the management software
Open a claim file bearing the number generated by the software
Travel to the scene of the disaster to assess and reduce the extent of the damage.
Acknowledge receipt and claim the necessary documents within 48 hours
Classify the physical file

Write a technical sheet specifying the circumstances of the incident
Analyze the guarantees of the contract to determine if the loss is due
Assign an expert to assess the cost of the claim if the offer falls to us
Authenticate the documents received
Present a payment offer to the beneficiary

Write a technical sheet specifying the opposing company and the amount of the claim
Send a claim to the opposing company with all the supporting documents
Relaunch the opposing company until payment documents are obtained

Prepare a payment receipt.
Establish and deliver the payment check to the beneficiary
Record the payment in the management software

Record on the coast, date and reason for closing
Enter the closing information in the management software
File the claim file